• Login
    View Item 
    •   Home
    • The Christie Research Publications Repository
    • All Christie Publications
    • View Item
    •   Home
    • The Christie Research Publications Repository
    • All Christie Publications
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of ChristieCommunitiesTitleAuthorsIssue DateSubmit DateSubjectsThis CollectionTitleAuthorsIssue DateSubmit DateSubjectsProfilesView

    My Account

    LoginRegister

    Local Links

    The Christie WebsiteChristie Library and Knowledge Service

    Statistics

    Display statistics

    Measurement of communication skills in cancer care: myth or reality?

    • CSV
    • RefMan
    • EndNote
    • BibTex
    • RefWorks
    Authors
    Booth, Catherine
    Maguire, Peter
    Hillier, Valerie F
    Affiliation
    Macmillan Practice Development Unit, University of Manchester, School of Nursing, Midwifery and Health Visiting, Gateway House, Piccadilly South, Manchester, M60 7LP, England.
    Issue Date
    1999-11
    
    Metadata
    Show full item record
    Abstract
    Despite wide agreement about the importance of effective communication in cancer care there is continuing evidence of the need for nurses, doctors and colleagues to be helped to improve their communication skills. Consequently, there has been a growing demand for effective methods for evaluation of communication training programmes. This paper discusses theoretical perspectives in this field and describes the rationale underpinning the development of a detailed objective method of assessing interviews between health professionals and cancer patients. The method enables an utterance by utterance rating of transcribed interviews to be made which can be used to construct profiles of interviewer and patient behaviours and interactions. All categories were developed from interviews drawn from a large sample of participants (n=206) at counselling skills workshops. Six domains have been identified and these are: grammatical style; the purpose of each technique; what is being discussed, the degree of feeling expressed; explicit avoidance; and the use made of patients' cues. Each domain contains a mutually exclusive set of categories. In addition the method enables the sequence of events to be plotted. Using these methods, examples from published studies will be given to show how the processes of interaction within a health care interview can be better understood, thus enabling the most effective techniques to be taught, the effectiveness of different teaching methods to be assessed and how changes brought about by training have the potential to make a significant clinical difference to patients.
    Citation
    Measurement of communication skills in cancer care: myth or reality? 1999, 30 (5):1073-9 J Adv Nurs
    Journal
    Journal of Advanced Nursing
    URI
    http://hdl.handle.net/10541/88016
    PubMed ID
    10564406
    Type
    Article
    Language
    en
    ISSN
    0309-2402
    Collections
    All Christie Publications

    entitlement

    Related articles

    • Communication skills of health-care professionals working in oncology--can they be improved?
    • Authors: Schofield NG, Green C, Creed F
    • Issue date: 2008 Feb
    • COMFORT™(SM) communication for oncology nurses: Program overview and preliminary evaluation of a nationwide train-the-trainer course.
    • Authors: Wittenberg E, Ferrell B, Goldsmith J, Ragan SL, Buller H
    • Issue date: 2018 Mar
    • Helping health professionals involved in cancer care acquire key interviewing skills--the impact of workshops.
    • Authors: Maguire P, Booth K, Elliott C, Jones B
    • Issue date: 1996 Aug
    • Improving oncology nurses' communication skills for difficult conversations.
    • Authors: Baer L, Weinstein E
    • Issue date: 2013 Jun
    • Helping cancer patients disclose their concerns.
    • Authors: Maguire P, Faulkner A, Booth K, Elliott C, Hillier V
    • Issue date: 1996 Jan
    DSpace software (copyright © 2002 - 2025)  DuraSpace
    Quick Guide | Contact Us
    Open Repository is a service operated by 
    Atmire NV
     

    Export search results

    The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

    By default, clicking on the export buttons will result in a download of the allowed maximum amount of items.

    To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

    After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.