Communication patterns in nurse-led chemotherapy clinics: A mixed -method study
dc.contributor.author | Farrell, Carole | |
dc.contributor.author | Siouta, E. | |
dc.contributor.author | Walshe, C. | |
dc.contributor.author | Molassiotis, A. | |
dc.contributor.author | Chan, E A | |
dc.date.accessioned | 2020-08-17T07:21:41Z | |
dc.date.available | 2020-08-17T07:21:41Z | |
dc.date.issued | 2020 | en |
dc.identifier.citation | Farrell C, Chan EA, Siouta E, Walshe C, Molassiotis A. Communication patterns in nurse-led chemotherapy clinics: A mixed-method study. Patient Educ Couns. 2020;103(8):1538-45. | en |
dc.identifier.pmid | 32127234 | en |
dc.identifier.doi | 10.1016/j.pec.2020.02.032 | en |
dc.identifier.uri | http://hdl.handle.net/10541/623208 | |
dc.description.abstract | Objective: To determine patterns of nurse-patient communication in fulfilling patients' informational/psychosocial needs, effects of longer consultation/operational aspects on person-centred care experiences. Methods: Mixed-method design; secondary analysis of transcripts of nurse-patient communication within nurse-led chemotherapy clinics in UK [3]. Purposive sampling (13 nurses); non-participant observations (61 consultations). Qualitative content analysis of audio-recorded transcripts. Quantitative analysis using the Medical Interview Aural Rating Scale [14] to compare mean differences in the number of cues and level of responding using one-way ANOVA, and correlational analyses of discursive spaces. Results: Nurses responded positively to informational cues, but not psychosocial cues. Longer consultations associated with more informational and psychosocial cues (p < .0001), but not nurses' cue-responding behaviours. Four main themes emerged: challenges/opportunities for person-centred communication in biomedical contexts; patients' "life world" versus the "medical world"; three-way communication: nurse, patient and family; implications of continuity of care. Conclusions: The challenges/opportunities for cue-responding in nurse-led chemotherapy clinics were evident for informational and psychosocial support of patients. Shifting from a biomedical to biopsychosocial focus is difficult. Practice implications: Further evaluation is needed to integrate biopsychosocial elements into communication education/training. Careful planning is required to ensure continuity and effective use of time for person-centred care. Keywords: Continuity of care; Cue-responding behaviours; Family dynamics; Nurse-led chemotherapy clinics; Nurse-patient communication; Patient-centred care; Psychosocial needs. | en |
dc.language.iso | en | en |
dc.relation.url | https://dx.doi.org/10.1016/j.pec.2020.02.032 | en |
dc.title | Communication patterns in nurse-led chemotherapy clinics: A mixed -method study | en |
dc.type | Article | en |
dc.contributor.department | The Christie NHS FT, Withington, Manchester | en |
dc.identifier.journal | Patient Education and Counseling | en |
dc.description.note | en] |