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    Consumer satisfaction with breast screening: a pilot study.

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    Authors
    Elkind, Andrea
    Eardley, Anne
    Affiliation
    Department of Epidemiology and Social Oncology, Christie Hospital and Holt Radium Institute, Withington, Manchester.
    Issue Date
    1990-02
    
    Metadata
    Show full item record
    Abstract
    One hundred and forty-six women registered with a general practice and 84 members of health authority staff, who had attended a breast screening unit by invitation, completed a postal questionnaire about their reactions to screening. The staff of the unit also recorded their observations. The letter of invitation and accompanying health education leaflet were favourably received, and most women were glad of the opportunity offered, although some experienced anxiety. Few practical problems were reported with regard to attending the clinic. In general, the facilities in the clinic were thought to be of a high standard but specific criticisms included problems with access and privacy and feelings of claustrophobia. Some women experienced anxiety or discomfort when the mammogram was being taken, but many favourable comments were made about the helpfulness of staff. Almost all women said that they would return for screening if invited again.
    Citation
    Consumer satisfaction with breast screening: a pilot study. 1990, 12 (1):15-8 J Public Health Med
    Journal
    Journal of Public Health Medicine
    URI
    http://hdl.handle.net/10541/109699
    PubMed ID
    2390304
    Type
    Article
    Language
    en
    ISSN
    0957-4832
    Collections
    All Christie Publications

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