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Developing a nursing triage tool to assess patient support needs through treatment for lung cancer

Neal, Hilary
Eaton, Marie A
Fenemore, Jackie
Halkyard, Emma
McEntee, Delyth
Bostock, Layla
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Abstract
Introduction: Improvements in treatments and outcomes within lung cancer have resulted in an increasing number of patients requiring access to appropriate support. Within a tertiary centre, stratification of support is required in order to target the patients with the greatest needs. The Lung cancer Clinical Nurse Specialists (LCNS) were previously assessing patients’ needs through intuition using differing criteria. To standardise this, the team are developing a triage tool utilising a red, amber, green approach to stratifying need. It assesses 10 areas of patient vulnerability. On completion of the assessment, those with particular needs will be triggered by an amber or red flag. The tool will proactively identify patient need, helping the LCNS to work towards a manageable caseload. Methods: Ten key areas of patient vulnerability were identified. Already validated tools for these areas were incorporated into the design. A scoring system was developed against each area and was piloted on 50 patients to assess the consistency of the tool result in comparison to the LCNS assessment. Any category resulting in an amber or red outcome, led to a more complex intervention. Results: The tool will be further piloted by the LCNS and interventions implemented. The aim is to roll the tool out across Greater Manchester so that it can be used by CNSs in local Hospitals and will be continually used throughout the patient pathway. The assessment will be recorded on the electronic patient record to be auditable ensuring that LCNS patient interventions are at the appropriate level to their support need. Conclusion: This triage tool, whilst not replacing clinical judgement, is designed to remove the inconsistency of assessment and create a stratified approach to patient need. This will enable appropriate allocation of resources and provide auditable data to allow service improvement and ultimately enhance the patient experience.
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Date
2020
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Meetings and Proceedings
Citation
Neal H, Eaton MA, Fenemore J, Halkyard E, McEntee D, Bostock L. Developing a nursing triage tool to assess patient support needs through treatment for lung cancer. Lung Cancer. 2020;139:S74-S5
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